About Audience Autopilot™ Insights

Deep consumer insights sharpen a brand's competitive edge and reduce marketing risk. Autopilot Insights™ extract actionable data on Banfield Pet Hospital consumers from billions of digital signals, and pack them into a beautiful, easy-to-navigate dashboard.

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Online Survey
$3,000 - $6,000
1,000 - 2,000
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$5,000 - $15,000
1,000 - 2,000
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Audience Autopilot
$499
462,000,000+
Instant, actionable market insights

Banfield Pet Hospital

AI Audience Insights

Founded in Portland, OR, in 1955, Banfield is the largest veterinary practice in the world and an innovative leader in the industry. In 2007, Banfield joined the Mars, Inc. family of businesses, and today we are 1,000 hospitals strong with over 16,000 associates working toward one goal-to give pets the highest quality veterinary care in neighborhoods across the United States and Puerto Rico. Banfield focuses on preventive veterinary care-a proactive approach to medicine aimed at early diagnosis and improving overall pet health. From the publication of peer reviewed evidence-based papers, to our industry-leading anesthesia protocols, to our annual award-winning State of Pet Health® Report, we have helped raise the bar for the standards of pet health care. For more information about company history, philosophy and the Banfield culture please visit jobs.banfield.com, to learn more about joining Banfield's team of passionate pet health care providers.
Executive Summary

Who's Wagging into Banfield Pet Hospital? A Howl of a Customer Breakdown

Welcome to the world of pet care like you've never seen it before! Banfield Pet Hospital isn't just about keeping those furry friends happy and healthy; it's also about understanding the humans behind the paw prints. Get ready to learn about a diverse cast of characters from dog devotees to feline fanatics. Spoiler alert: each segment brings its own tail-wagging charm!

Top Consumer Segments: Meet the Furry Families

When it comes to pet ownership, Banfield has its nose firmly glued to the ground (or sniffing around that delicious treat aisle)! Here’s a peek into their top segments, ranked based on their percentage of Banfield's customer base.

  • #FusianFamilies: These family-centered, high-income households are straight out of a suburban dream! Fresh lattes in hand, they still find time to visit the mall and have a soft spot for their four-legged companions. (32.3% of Banfield customers)
  • #YoungStars: Trendy and young, this group is all about city living! They rent in the heart of it all and are known for their love of artisanal dog treats. (33.1% of Banfield customers)
  • #RaisingTheBar: Primarily well-educated renters, they are raising the bar (or should we say, raising the leash?) in diverse neighborhoods. (36.3% of Banfield customers)
  • #SatelliteScions: Highly educated suburbanites living on the edges of tech cities are the crème de la crème of pet pampering! (26.5% of Banfield customers)
  • #SuburbChic: Affluence never looked so cute! These families live in pricier suburbs, not too far from the city center. (28.2% of Banfield customers)
  • #RoaringRetirees: Empty nesters living life in the fast lane with their beloved pets, these retirees are here to tell you that the golden years can also be furry! (25.8% of Banfield customers)

Marketing & Demographic Doodles

Now that we’ve met some of our top customers, let’s not forget the clever marketers behind the scenes who tailor the outreach and services. The demographics of Banfield’s customers tell us everything from income brackets to what’s trending in pet fashion! Here are a few delightful details to chew on:

  • Media Preferences: What's that sound? It's the sound of all that mobile chatter! The highest mobile retail segments include pets (up to 219 on the weighted index – pawsitively impressive!), but don't forget about fitness and education sectors that are also canine-approved.
  • At-Home Chefs: If you thought pets only drooled over kibble, think again! Pets are getting in on the gourmet scene too. That's right; food-related businesses are not to be ignored! (e.g, Jeni's Ice Creams, Tijuana Flats)
  • Fashion Sense: Pet parent fashion trends are a thing, so don’t underestimate the power of stylish collars, leashes, and sweaters. The 'fancy' retailers like Williams-Sonoma and Anthropologie are definitely major players in the consumer pie!

Rounding Up the Demographic Herd

One size does not fit all, especially in the wonderfully weird world of pets! Banfield’s customers come from all walks of life. Bow down to the demographic diversity!

  • Young & Urban: Millennial pet parents, renting their urban nests, are here to stay! Among this demographic, there's a strong emphasis on spending money to make their pets feel like royalty.
  • Suburban Families: These families prioritize their furry friends' health just as much as their children’s. Talk about some serious multi-tasking!
  • Timeless Tails: Much love goes to our retired readers who pamper their pets like they’re their grandchildren. Dinners in, cuddles out – every day is a Disney movie! (For them and their furry co-stars, of course!)

Can You Handle the Paw-some Report?

Ready for more hair-raising details? This pet report has it all: tackling the demographics of doggos and the social media trends that accompany them. If you want to unlock the full potential of Banfield Pet Hospital’s customer insights, then this report is your golden ticket!

Imagine the marketing strategy blooming into a garden of success as you discover more about those who add a little “ruff” to their lives! Don't leave your curiosity on a leash, unleash the full report and unleash your business potential! Your pets (and your bottom line) will thank you!

So come on! There’s more to discover – you wouldn’t want to miss out on all those puppy eyes and kitty purrs of happiness waiting for you. Tail wagging fun awaits.

License Banfield Pet Hospital Insights

One-time purchase.  Instant access to full executive summary and interactive data dashboard.
$499
$149
Autopilot v2 Special
(Q4 2024)