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Deep consumer insights sharpen a brand's competitive edge and reduce marketing risk. Autopilot Insights™ extract actionable data on Extra Space Storage consumers from billions of digital signals, and pack them into a beautiful, easy-to-navigate dashboard.

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Extra Space Storage

AI Audience Insights

Extra Space Storage is the second largest operator of self-storage facilities in the U. S. Since we were founded in 1977, we've taken the storage industry by storm. In 2015 alone we added 1.6 Billion dollars in new acquisitions to our already large property portfolio. The cornerstone of Extra Space Storage is successful partnerships with our stakeholders, partners, investors and customers. Our goals are driven by an impassioned, dedicated workforce that thrives in the innovation driven corporate environment. We are the best, at getting better! Our Team Makes Us EXTRAordinaryKnowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position at Extra Space Storage. Every position is valuable to our success from our executive management team, corporate employees, on-site managers and call center team. Offering a Career Path Paved with Innovation and SatisfactionAttracting the best candidates in any field requires a commitment to job satisfaction. At Extra Space Storage, job satisfaction is high, this is why we have one of the best retention rates in the business. We know that our success depends on our team loving their jobs! An Extra Space employee is number one valued and knows they are invaluable to the team, customer and company. Second they are passionate enjoying a challenging and rewarding career path armed with the tools they need to succeed. Add a fun work culture and spectacular offices makes Extra Space a pretty amazing place to work. Great people should have a great place to work. Big Benefits - Room to Grow - Awarding Excellence. Find Something Extra.
Executive Summary

Unlocking the Storage Market: A Peek Into the US Customer Segments for Extra Space Storage

When it comes to your stuff, storing it away might just be second nature. But how much do you really know about the good folks who benefit from the extra space? Welcome to our breakdown of Extra Space Storage’s unique customer segments – a colorful tapestry representing those with various storage needs across the United States. Ready to dive into demographics, trends, and some actionable funny business? Let's roll!

The Top Ten Segments: Who’s Using Extra Space?

Our analysis reveals the top segments that utilize Extra Space Storage, each more unique than that cousin who insists they’ll eventually live out of a van down by the river. Here’s a quick rundown:

  • Q01 - #SalsaSwagger: Afro-Latino renters making waves in dense urban spaces, often found dancing between blue-collar jobs and vibrant cultures. Representing approximately 2.93% of customers, they hold the crown as the largest segment—Esta es la vida!
  • I01 - #BigCityProgressives: Young, diverse dreamers chasing the arts scene in top-tier cities. With 2.42% share of users, they sing “if you can make it there…” while attempting to keep up with rent prices.
  • G03 - #Urbanists: Representing young, affluent white renters living in gentrified neighborhoods. These savvy urbanites occupy 2.59% of the market, ensuring their lattes are as artisanal as their neighborhoods.
  • H03 - #RaisingTheBar: This 4th section features well-educated renters in diverse areas and garners a sweet 4.05% of customers — they bring their A-game, always improving their surroundings!
  • I05 - #Solos: Single and proud, this heavily Hispanic segment represents 2.90%. Probably too busy enjoying ‘me time’ to notice their neighbors' jam sessions!
  • G02 - #SiliconNation: Our engineers, doctors, and businessmen make up this affluent group with 2.43%. If only we could store all their ideas, too!
  • H02 - #RisingProfessionals: Flashy suits and trendy hangouts define this group with a 2.45% market share. They’re busy climbing the corporate ladder and needing a place for all those awards!
  • G01 - #HighRisers: Offering a combination of wealth and youth, these professionals occupy 2.11% of consumers, with closets probably filled with those chic, minimalistic outfits.
  • H01 - #YoungStars: A solid 2.87% of customers are high-income grains at the start of their professional journeys, renting near those glittering city centers.
  • P03 - #InTheHeights: Hispanic households in dense urban areas round out our top 10 at 1.58%, bringing flavorful culture and community to this vibrant space.

Marketing Mastery: A Whole New World of Opportunities

Understanding who your audience is is half the fun! The other half? Making sure they see your ads on every corner of their digital universe. Here’s where Extra Space Storage can capitalize on consumer behavior:

  • Mobile Retail: Electronics brands like Microsoft are booming here. With an index of 525, they seem to have more customers than room at the inn!
  • Social Media Brands: Grocery superstores, with FreshDirect leading the charge at 408, are a necessity—especially when you're too busy yelling at your phone for food that magically appears.
  • Shared Offices: With a solid index of 386, companies like WeWork are the go-to for urban dwellers needing a workspace that doubles as a cool hangout.
  • And who doesn’t love food? Restaurants dominate social media at a whopping index of 373, with Seamless making sure you’ll never hear the words “what’s for dinner?” ever again.
  • Cosmetic Brands: A.P.C. Store, bringing beauty to the masses with an index of 350—because beauty, like a good storage space, is essential!

Demographics: Just the Right Blend of Characters

With these segments comes the colorful demographics filled with pinches of sass and garnishes of diversity:

  • Mobile Services: Extra Space Storage finds itself amidst an array of opportunities, as moving and storage services run neck-and-neck with consumer needs (index of 275). From your boxes to your places, they’ve got it all covered!
  • Education Lovers: Not just fancy coffee drinkers, but actually bright minds looking for vital knowledge. Organizations like the Brookings Institute (index of 248) are influential—perhaps they need space too?
  • Active Lifestyle: Fitness is a high priority, as demonstrated by SoulCycle—working out and winding down, they hold a solid space in consumers' priorities (index of 305).

Wrapping Up the Essentials

If there’s one thing we've learned, it's that the consumer space for Extra Space Storage is vibrant, diverse, and oh-so-ready to be tapped. With various segments all longing for that extra square footage, the data just keeps on giving.

So, if you want to know more about this info and unlock even more details that will help you prevent storage from becoming a hoarding horror show, license the full report and get ahead in the storage game. It’s not just about the boxes; it’s about the stories they hold—your opportunity to shine bright in the storage world is just a click away!

Remember, knowledge is power, and in the world of storage, it’s also lucrative!

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Autopilot v2 Special
(Q4 2024)