About Audience Autopilot™ Insights

Deep consumer insights sharpen a brand's competitive edge and reduce marketing risk. Autopilot Insights™ extract actionable data on Office Depot consumers from billions of digital signals, and pack them into a beautiful, easy-to-navigate dashboard.

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Office Depot

AI Audience Insights

Office Depot® OfficeMax® is a leading provider of office products and services for people like you that are taking care of business. So, whatever the day brings, we've got your back. Office Depot® OfficeMax® is a resource and a catalyst to help customers work better. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. The company had 2016 annual sales of approximately $11 billion, employed approximately 38,000 associates, and served consumers and businesses in North America and abroad with approximately 1,400 retail stores, award-winning e-commerce sites and a dedicated business-to-business sales organization - with a global network of wholly owned operations, franchisees, licensees and alliance partners. The company operates under several banner brands including Office Depot®, OfficeMax® and Grand & Toy. The company's portfolio of exclusive product brands include TUL, Foray, Brenton Studio, Ativa, WorkPro, Realspace and Highmark.
Executive Summary

Unpacking the Office Depot Customer Base: An Entertaining Exploration

Introduction: Who’s Shopping at Office Depot?

In the celibate land of office supplies, one becomes a master of so much more than merely purchasing paperclips. Sure, there are countless staplers to choose from, but did you ever wonder who the buyers are? Guess what? They’re as diverse as a box of crayons from Crayola! From your young hardworking hustlers to empty-nesters living the retiree dream, this report explores the quirky and fascinating segments of Office Depot's customer base. You'll laugh, you'll learn, you may even shed a tear (of joy, hopefully). Buckle up for an insightful review that gives a whole new meaning to 'office supplies!'

Top Consumer Segments

Let’s jump right into the crème de la crème of Office Depot shopper demographics. We’ve sorted the data into various consumer segments, ranked them, and compiled some tantalizing morsels about each group.

#1 Young Stars

This segment is quite the showstopper! Young, well-paid professionals are renting near city centers and are leading the charge to brighten up gloomy cubicles everywhere. A highly coveted 2.8% make them the top consumers at Office Depot. They're out there turning their dreams into reality and, of course, buying quality office supplies to help them do it!

#2 Big Box Boomers

Trailing close behind are the Boomer clubs in their working-class digs. Renting in vibrant urban niches, this bunch knows where to find the best happy hours. Representing 2.73% of the demographic pie, they're serving up a healthy dose of nostalgia mixed with modern convenience. Supplies for their home offices? Yes, please!

#3 Raising The Bar

Next up, we have the 30-somethings who won’t stop raising the bar! They’re primarily young, educated renters raising the proverbial waterline in mixed-income locales. With 3.04% of the audience, they make it rain (office supplies) on their way up the corporate ladder!

#4 Good Life Citizens

These affluent families are living their best lives just outside city limits, reminding us that sometimes it's good to make a grand exit. Enough glam to represent 2.64%, this group definitely shops at Office Depot to make sure their home office setups are as snazzy as their Instagram feeds!

#5 Couples Coasting In

Empty-nesters living in upscale suburbs make up 1.94% and know how to kick back. Their shopping carts are full of supplies that help them fit in a little productivity while they relax in their cozy suburban sanctuaries. #CoupleGoals, right?

The Class of Renters: A Blend of Income Brackets

Exploring lower-income renters shows there’s much more to the world than fancy offices. We have the #RustRenters, young and lower-income souls making their way through life scattered across second-tier cities with 2.65% representation. They may not be banking it, but they know how to spend it smart!

And then, there’s the #GameTimeGlory segment, where young singles and couples add a splash of energy into mixed neighborhoods near cities. They bring in a cozy 2.1%, proof that living in a vibrant economy doesn’t require a hefty paycheck!

Shopping Preferences: The Catalog of Choices

So, what are these fine folks reaching for as they engage with Office Depot? With a fine-tooth comb, the report highlights specific actionable trends that can help inform marketers looking in this channel.

Mobile Services That Speak Volumes

When it comes to mobile preferences, the young and affluent flock to spas and massage parlors like moths to a flame. Woodhouse Spas tops the list with a score of 203. From here, it’s easy to pivot like a comfy swivel chair into a plethora of retail opportunities that cater to health and wellness.

Retail Treats of All Varieties

Department stores like Saks Fifth Avenue—because who doesn’t want to splurge after a long week of hard work? It scored a whopping 199. If retail shopping were a marathon, Saks would likely be wearing a gold medal for sorts.

Piecing It Together: Sector Choices

Understanding what these consumers are craving opens new doors. From crafting to hobbies, each niche fuels potential sales insights for Office Depot. Who wouldn’t want to buy sparkly stickers while ordering ink for their printers?

The Demographic Delights

The demographic information we’ve gathered is like the cherry on top of this office supply sundae. It showcases just how different and yet similar each age group and segment can be. The younger crowd juggles jobs and side hustles while the older folks have life all figured out, hopefully with their memo pads neatly organized!

Age Groups Representing the Unplugged and Ready to Go!

The contrast is stark; while your empty nesters are thinking retirement (with a side of office organization), the younger generation is more about cool gadgets and stylish supplies. We're talking about accessories that make their desks look Insta-worthy and help them stay organized (and sane).

Education Levels Leaving Imprints

Have you heard the saying: "Knowledge is power"? Very true in this report! The education levels of the targeted audience directly link their spending habits. This makes clear who shops for those fancy highlighters and splendid planners while keeping a budget in mind.

Conclusion: Unlock the Supply Cabinet of Insights!

If you want to reach these vibrant segments effectively, you need to understand their quirky intricacies; after all, each purchase tells a story—and Office Depot provides the pen. Want to dig deeper into this treasure trove of consumer knowledge? Dive deeper into our report and watch how your marketing strategies take flight quicker than a paper airplane!

Ultimately, in the whimsical world of Office Depot, the adventure never ends. We invite you to explore the full report and unleash your marketing creativity!

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Autopilot v2 Special
(Q4 2024)